SO THAT THE ËLECTRIC BY CITROËN HOLDS NO SECRETS FROM YOU

FREQUENTLY ASKED QUESTIONS - ËLECTRIC VEHICLES

HOW CAN I CHECK THE RANGE OF MY ELECTRIC CAR?

Like in an internal combustion-engine vehicle, the consumption information for an electric vehicle is located next to the speedometer. Range is calculated in real time, and takes into account your driving style, in addition to other factors. However, there are a few things to note: for a plug-in hybrid vehicle, a blue light on the rear-view mirror informs you when you are in 100% electric mode. In addition, your meter displays the electric range on one side, and your fuel range on the other. So that you always know your vehicle's charge status, the My Citroën application is an essential tool.

WHAT IS THE RANGE OF MY ELECTRIC VEHICLE?

The range of your electric vehicle depends on your driving, the load you are carrying, the gradient of the road and your use of air conditioning or heating.  In terms of figures, the C5 Aircross Plug-in SUV Hybrid has a 100% electric range of 31 miles under the WLTP standard. For vehicles in the 100% electric range, with the ë-C4 and ë-Jumpy at the head of the bill, the range goes up to 205 miles in WLTP mode.

WHAT ARE THE SPECIAL FEATURES OF THE CITROËN HYBRID?

For Citroën, the plug-in hybrid is the union of electric and combustion. Enjoy the comfort and performance of the 100% electric mode, without giving up your desire for adventure. Depending on the distances, the internal combustion engine automatically takes over.

WHERE AND HOW CAN I CHARGE MY ELECTRIC CAR?

Rest assured, there are many charging options! Whether at home, in the office or on the road, you will never be caught short.  At home, several solutions are available to you: a classic domestic socket, a reinforced socket or a Wall Box. In the office, if there are no charging solutions, you can request them from your company. On the road, Citroën connected services allow you to locate charging points nearby.

HOW LONG WILL IT TAKE TO CHARGE MY CAR?

The charging time depends on the type of charging point you use. There are several types of terminals, both domestic and public, with several power levels. Find all the information you need on the dedicated vehicle pages, but also in the downloadable technical specifications. 

HOW CAN I INSTALL A SOCKET OR A WALL BOX IN A MULTI-FAMILY RESIDENCE?

To make your life easier, your dealership takes care of you from A to Z. Once your requirements have been determined and the quote accepted, the installer will order the fittings directly. Your advisor also remains at your disposal throughout the process and monitors the smooth running of the installation. Thanks to the "right to a socket", a European directive, you can request the installation of a charging point for electric vehicles in your apartment building or at the office, just like in a single-family home.

CAN I PROGRAM THE CHARGING OF MY CAR?

The answer is yes! You can program deferred charging and set the temperature of your passenger compartment. Thanks to the My Citroën app and Citroën connected services, electric driving has never been so easy.

ARE THERE INSURANCE POLICIES SUITABLE FOR ELECTRIC VEHICLES?

Yes, and with some insurers, owning an electric vehicle can get you reductions of up to 30% on your policy.

HOW CAN I CREATE A MY CITROËN ACCOUNT?

The My Citroën app is available on Android and iOS. To register, you need your car registration document to pair your vehicle with the app and take advantage of all the features. Take advantage of your car's entire digital ecosystem and all the Citroën connected services.